Simon leads CommVault's Information Access & Management business including Information Risk, eDiscovery, Compliance and Information Search.

Over the last 20 years he has worked for many large multi-national while building deep expertise in a range of topics including business intelligence, data warehousing, application and information management.

Most recently, Simon has gained specific experience in data retention and archiving, working for or with some of the leading companies in this field to gain specialist knowledge in information risk and compliance.

What Do Customers Want from Their Technology?

Wednesday, May 11, 2011

Guest post from Emily Wojcik, Product Marketing

I'd like to start by thanking Simon for the invitation to contribute to his blog. Throughout the year, I'll be sharing our plans to reach various information management stakeholders, as well as anecdotes I'm hearing about end user issues and how we are working to address those real world challenges together.

May is a busy month on our events calendar. Our team is especially excited about the Contoural Advanced Records/Information Management and Litigation Readiness Symposium Series. I know, the name is quite a mouthful but the program is spot on with regards to where CommVault is headed from an Information Governance standpoint. The symposium will cover what's really keeping IT and Legal teams up at night, from getting buy-in from senior management to avoiding eDiscovery pitfalls. We're thrilled with the program because CommVault can address these concerns with a cost-effective and defensible solution for the retention, search and discovery of all corporate information. This series is also an opportunity for us to get closer to communities like ARMA, whose members all have valuable insight and experience. Contoural has collaborated with ARMA as well as local and state associations of paralegals.

CommVault will be teaming with Dell in this series and will also be featured on the panel, "What Customers Really Want from Technology." Isn't that the 64 million dollar question? Fortunately, we have a lot to share on this topic based on years of feedback and continued outreach in the records management and eDiscovery communities. It's one of the highlights of our jobs, getting out from behind the desks and hearing first-hand what customers are really facing and what we can do to help. Here's a few of the top concerns I see over and over again, the need for a:

• Proactive approach to eDiscovery and compliance
• Flexible and economical solution for records retention
• Improved searchability and automation of processes
• Intuitive technology to cut costs and risks
• Integrated solution that satisfies the needs of both IT and Legal

What do you want from technology? Do these concerns resonate with you? Share with us.

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