As the Senior Director of Product Marketing and Business Development Jeff is focused on building CommVault's cloud solutions and partner ecosystem to extend customer value using Simpana software.

Prior to joining CommVault, Jeff spent six years at Dell where he worked in a variety of roles including outbound marketing, PowerVault product management and analyst relations.

Jeff has his bachelor's degree in mechanical engineering and an MBA from the University of Texas at Austin.

CommVault Turns On Software Self-Service for the Cloud

Wednesday, March 21, 2012

Guest post by Jeanna James

For those of you who have been running CommVault in a multi-tenant environment, you know that we've made many enhancements over the past five years to specifically address the needs of cloud providers. The latest release of Simpana^® software is no exception. We've been working hard with product management and development to create an easy-to-use portal and API set. Cloud providers want to offer its clients some self-service tasks but don't want to administer many lines of command line code to do it. Now, with CommVault's web console, it's easy to skin the console and make it available as a standalone portal or leverage the API set and integrate it into your own portal.

Some of the new capabilities available in Simpana software give end-users the ability to view job history and back up times, as well as browse and search for self-service restores. This can significantly reduce the burden on cloud providers' IT staff. A prime example of this is Hosting.com, which recently integrated the web console into its customer portal as part of the development of its Enterprise Backup solution. —We evaluated Simpana software with other products and the ease of integrating the web console and API set is a key differentiator between CommVault and the competition. Allowing our customers to do file restores without having to log a ticket or call into support is very important to us,— said Derek Leslie, product manager at Hosting.com.

Hosting.com's Enterprise Backup solution leverages the strength of Simpana software to provide its customers control of restoring their remote and local backups through the Hosting.com customer portal. Enterprise Backup provides end-users comfort that their critical data is —always there— for rapid recovery at any time there is a system-impacting event or disaster.

CommVault will continue to enhance these capabilities for cloud providers wanting to deliver self-service capabilities to the end-user.

Jeanna James is senior manager of cloud business development at CommVault.

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